客
户
关
系
管
理
k
è
k
è
h
ù
h
ù
g
u
ā
n
g
u
ā
n
x
ì
x
ì
g
u
á
n
g
u
ǎ
n
l
ǐ
l
ǐ
Definitions
1. customer relationship management (CRM)
Components
客户
kè hù
–
client
管理
guǎn lǐ
–
to supervise
Word Lists
Information Technology