18 words
| Word | Pinyin | Definition |
|---|---|---|
| 一层 | yī céng | layer |
| 售货员 | shòu huò yuán | salesperson |
| 大厅 | dà tīng | hall |
| 客户服务 | kè hù fú wù | customer service |
| 招牌 | zhāo pai | signboard |
| 更衣室 | gēng yī shì | change room |
| 自动扶梯 | zì dòng fú tī | escalator |
| 卫生间 | wèi shēng jiān | bathroom |
| 购物中心 | gòu wù zhōng xīn | shopping center |
| 电梯 | diàn tī | elevator |
| 顾客 | gù kè | client |
| 三层 | sān céng | third floor |
| 二层 | èr céng | second floor |
| 儿童用品部 | ér tóng yòng pǐn bù | children's department |
| 箱包部 | xiāng bāo bù | luggage department |
| 鞋靴部 | xié xuē bù | shoe department |
| 购物指南 | gòu wù zhǐ nán | store directory |
| 婴儿间 | yīng' ér jiān | baby changing room |